Empleos de InTouch CX en Guatemala

We're changing the way people think about customer care, and we need your help to be responsible for recruitment, compensation & benefits, employee relations, performance management, terminations and policy adherence. · ...

The Senior Sourcing Specialist will drive the sourcing strategy for the Customer Service Representative recruitment team. · ...

We're changing the way people think about customer care, and we need your help. · As Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction.Manage and supervise CSRs · Ensure p ...

We're changing the way people think about customer service, and we need your help · We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, E ...

We are changing the way people think about customer care and need your help to thrive in a fast-paced environment as Reporting Analyst. · ...

The primary responsibilities for the IT Generalist position are the maintenance and repair of computer hardware and software in a break/fix environment. · Install and test workstations (break/fix), fix performance issues, diagnose/replace hardware and software related problems · ...

The Demand Generation Manager's role is to increase brand awareness and drive prospects to sales conversion. · ...

Briefly summarizing the job: The Proposal Coordinator will work with the Growth Team to execute proposals and manage internal relationships. · Assess client needs by reviewing documentation. · ...

+We're changing the way people view customer care,+ · +As Sourcing Specialist, You Will…,+• Interact with applicants & respond to initial inquiries and concerns through our social media and various other platforms,+• Source and generate candidate leads to ensure current hiring re ...

We're looking for a Senior Operations Manager to provide front-line direction to our Technical Support Representative's (TSRs) and to manage Team Leads, ensuring quality service is provided with every interaction. · Manage and supervise Team Leads and Agents in the group · Ensure ...

We are changing the way people think about customer service and we need your help. · ...

We're changing the way people think about customer care, and we need your help. We're looking for an energetic driven individual with a dynamic range of experience to join our team as a Digital Marketing Coordinator. · This individual will have strong communication organizationa ...

We're changing the way people think about customer service, · We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social c ...

We are changing the way people think about customer service, and we need your help We're seeking a Trainer to deliver training modules and run classes for our team members. · ...

We're searching for a Senior Reporting Supervisor to lead our team as they monitor and make changes to increase productivity in operations. · ...

We're changing the way people think about customer care · We're looking for a Director of Recruiting to lead and manage our Recruiting Team. · This position will also deploy performance development initiatives while liaising with internal stakeholders and departments. · Lead and ...

We're looking for a Scheduling Specialist to work in partnership with both our Operations and Workforce Management Team to align the accuracy of original schedules to forecasted work volume. · A post-secondary degree or certificate with a focus on Business Administration (a combi ...

+We're looking for a Performance Analyst to assist with translating information into meaningful insights that can be used by our team; · +Identifying and addressing business opportunities in existing operational processes · Helping internal teams make decisions that result in mor ...

We're changing the way people think about customer care and we need your help. We're searching for a Senior Team Leader to provide leadership to Customer Service Representatives and collaborate with other team members on things like performance, training and employee recognition. ...

We're looking for a Real Time Analyst (RTA) to monitor and communicate changes that positively affect real-time performance. · Evaluate large amounts of data · Communicate data in a clear and concise manner to Management Teams... · ...