Empleos de IntouchCX en Guatemala

The Sourcing Initiatives Manager is responsible for developing employer brand visibility and referral programs to attract top talent. This role leads the design and execution of localized marketing mixes across various channels. · Develops tailored marketing mixes utilizing job f ...

We're looking for a Scheduling Specialist to work in partnership with both our Operations and Workforce Management Team. · ...

About IntouchCX is a global leader in customer experience management digital engagement and AI and automation solutions. We immerse ourselves in your world with curiosity creativity and innovation to deliver exceptional results. For over years we have scaled with soul to become a ...

The Sales Coach will be responsible for analyzing, monitoring, auditing, · and reporting the team's sales performance by identifying trends, · patters and opportunities which can help us improve and optimize · the way the team is selling. · This role includes integrated coaching ...

We are changing the way people think about customer service, and we need your help We're seeking a Trainer to deliver training modules and run classes for our team members. Are you a leader with a passion to help people learn? This role is responsible for delivering training mate ...

Buscamos Especialista De Recursos Humanos con Licenciatura En Recursos Humanos o carreras afines. · ...

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A Compliance & Security Coordinator is responsible for the operational execution of an organization's security and compliance strategy. They ensure all security and compliance requirements are met by monitoring controls, assisting with audits, preparing essential documentation an ...

We are looking for a results-driven Senior Architect to lead and manage interior architecture and fit-out projects from concept to completion. · We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results.Craft creative conceptual ...

About IntouchCX is a global leader in customer experience management, digital engagement and AI solutions. We search for an Operations Manager to direct operational activities while contributing to the company's strategic direction. · Ensure proper planning, staffing and directio ...

We're changing the way people think about customer service... · Coches CSRs/Tier 2s on quality of service to ensure proper procedures are being followed. · ...

We are looking for a Sr. Architect to be the ultimate organizer, supporting and managing initiatives with corporate expansion, new client onboarding, and campus renovations. · Work with clients to develop floor plans with color palettes, furniture, and decor. · ...

The Sourcing Initiatives Manager is the strategic sponsor and driver of employer brand visibility, referral programs, and brand awareness in local communities to attract and convert top talent. · ...

Job summaryWe are looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording reviewing and evaluating Voice Email Chat and Social contacts. · ...

We are changing the way people think about customer care and we need your help.We're seeking a Workforce Manager to direct manage and supervise all activities related to the Workforce team for a dedicated IntouchCX program. · ...

We re changing the way people think about customer care and we need your help We re looking for a Team Lead Supervisor to provide front line direction to our Customer Service Representatives CSRs ensuring quality service is provided with every customer interaction This role invol ...

We're looking for a Real Time Analyst (RTA) to monitor contact center performance. · Evaluate large amounts of data · Communicate data in a clear and concise manner · ...

We're searching for an Operations Manager to direct and manage all operational activities for certain programs while contributing to the campus's overall strategic direction.This role will execute day-to-day operational activities including managing Key Performance Indicators (KP ...

We are looking for a Human Resources Specialist to join our team and monitor all Human Resource functions. · The HR Specialist's responsibilities include preparing compensation and benefits packages, enforcing company policies, and maintaining updated employee records. · ...

The Compliance & Security Coordinator is responsible for the operational execution of the organization's security and compliance strategy. This role focuses on operational execution and ensures all security and compliance requirements are met by monitoring controls, assisting wit ...