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Guatemala City

    HR Operations and Delivery Associate IV - Guatemala City - Conduent Business Services

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    De jornada completa regular
    Descripción

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


    Job Track Description:

    • Performs tasks based on established procedures.
    • Uses data organizing and coordination skills to perform business support or technical work.
    • Requires vocational training, certifications, licensures, or equivalent experience.

    General Profile

    • Has advanced, specialized expertise within a range of analytical or operational processes.
    • Completes assignments and facilitates the work of others.
    • May coordinate assignments beyond work area.
    • Proposes improvements to processes and methods.
    • Acts as a lead, coordinating the work of others, but is not a supervisor.
    • Works autonomously within established procedures.

    Functional Knowledge

    • Has developed skills in a range of processes, procedures, and systems.
    • Acts as a technical expert in some areas.

    Business Expertise

    • Understanding of how teams integrate and work best together to support the achievement of company goals.

    Impact

    • Impacts own team through the quality of the services or information provided.
    • Suggests improvements to work procedures and practices to improve efficiency.

    Leadership

    • Serves as a team lead.
    • May allocate work to team members.
    • Provides subject matter guidance to junior team members.

    Problem Solving

    • Provides solutions to atypical problems with little or no precedent.

    Interpersonal Skills

    • Exchanges information and ideas effectively.

    Responsibility Statements

    • Guides and directs on HR programs and procedures.
    • Ensures the accuracy and integrity of HR data by conducting routine audit tests.
    • Prepares documentation for the HR knowledge database.
    • Resolves problems, finding the root cause of issues to provide accurate answers and facilitate solutions.
    • Coordinates services with the HRIS, human resource functions, and employee relations programs to ensure compliance.
    • Performs other duties as assigned.
    • Complies with all policies and standards.

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