Vivian Sisimit

Hola soy Vivian, una persona enérgica y alegre que busca constantemente oportunidades de crecimiento y aprendizaje.

Mis fortalezas incluyen análisis, servicio al cliente, liderazgo y agregar valor a mi rol. He trabajado para empresas en industrias como salud, Retail, centros de llamadas de comunicaciones y tecnología de la información, especializándome en chat, SaaS, Chatbots, inteligencia artificial, WhatsApp, Facebook Messenger, comercio conversacional y transformación digital.

A través de mi experiencia, he adquirido habilidades en trabajo en equipo, priorización de proyectos y gestión de conflictos.

También he destacado en coordinar equipos para desarrollar análisis de ventas, proyecciones de inventario y estrategias para lograr objetivos claves dentro de la organización.

En mis roles relacionados con ventas, he negociado y gestionado proyectos para reducir costos o generar ingresos.

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I worked closely with clients the size of Coppel, Grupo Salinas Mexico, Guatemala and Farmacias Benavides to understand their needs and goals, and then helped them achieve their objectives through effective use of Yalo's products and services.
🤖 Built and maintained strong relationships with key customer stakeholders, identifying and addressing their needs and challenges.
🤖 Conducted regular business reviews to measure customer satisfaction, identify growth opportunities, and address any concerns.
🤖 Collaborated with cross-functional teams, including sales and product, to drive customer adoption and retention and achieve business growth.
🤖 Provided regular reports on customer success metrics and recommended adoption and expansion.
🤖 I have a positive impact on my assigned clients, as I can help them get the maximum value from their investment and achieve their business goals.
🤖 With my role, I achieve greater customer retention, customer referrals, and overall business success.
♻️ I also collaborated on a recycling project within the organization to help our planet.

Estudiante de Bachelor in International Business Administration.

Estudios en Big Data, Pronosticos Y gestión de inventarios.