Monica Solorzano

Integrate biotechnology into sustainable and eco friendly solutions. Strengths: market / product development, innovation and international business (North, SouthAm, Europe and Asia)
Natural talent to understand customer pains and needs, application mindset work hard, develop tailor made solutions.

Technical Service and Applications Manager in North & Central America DuPont - Danisco Promote enzymatic solutions, help understand the applications, and provide technical service to chemical formulators (B2B )and final users (manufacturers) in the region. Evaluate new enzyme products to find benefits and prove lab, mini bulk and bulk scale properties. Research enzyme literature to develop points of improvement, new creative ways of application and recognize novelty. Collaborate with Global Applications and Marketing departments (Europe & Asia), North & South America Sales Teams, to exchange market trends and new technologies. Leverage Engineering and Technology department knowledge to provide added value to customers in the field of energy efficiency. Reported to Senior Sales Directors based out of US and Global Applications based out of The Netherlands.
Technical Sales Manager for México, Central America & The Caribbean Genencor Danisco Identify potential customers and develop strategies to build relationships with key decision makers. Define and develop new business opportunities. Work across all functions of client company’s business. Grow revenue throughout the region. Resolve customer issues and define unmet needs. Enter complaints into the system, follow up until final resolution. Provide sales forecast information. Create and maintain key account profiles and plans. Effectively utilize sales tools provided. Prepare written reports, quotations and correspondence. Provide guidance / training to customers (B2B) and final users regarding product selection and performance optimization. Secure competitive product and market intelligence. Reported to Senior Sales Director based out of US.
Technical Assessment Koramsa Be the leader in visualization, investigation, input, planning and execution of projects in the Laundry and Finishing area. Provide technical support and continuous improvement ( productivity, costs) Development (provide technical information), Purchases (supplier evaluation, consumptions), Chemical Product Warehouse (technical information, obsolete inventory revision, handling chemical products, organization, systematization).
Monthly Ranking of Suppliers.
Evaluation of new chemical products before entering the Laundry. Quality assurance of garments manufactured in trials of these new products. Wash formula optimization, Support the Continuous Improvement Program in plant.
Coordinate the development of wash styles required by the following customers: Levi, Gap, Banana Republic, Old Navy, Osh Kosh, Dillard’s, J Crew. Give trim requirement to logistics unit. Denim and twill fabric sourcing.
Quality Assurance Inspector, Auditor, Analyst Warner Lambert Pharmaceutical Industry. Sample raw and packaging material, raw material re analysis, packaging material analysis, solids and liquids production line inspection.
Update and elaborate procedures.
Microbiology Auxiliary Teacher Universidad de San Carlos de Guatemala

Chemical Engineering USAC
Energy Efficiency Galileo
Win-win negotiation American Management Association
Customer Excellence, Marketing Course Activatum
Sales Process Optimization Course Activatum