Lorena Castillo S.

I consider myself a highly responsible, accomplished and talented candidate with excellent assertiveness and empathetic abilities, multi-tasking and critical thinking/problem solving aptitudes. My skills to work within a fast paced environment with a focus on quality and my teamwork oriented aptitudes,  represent the value that I am able to share at your organization.   As a plus, I am able  to communicate with stakeholders and customers in English,  Spanish and Italian at a proficient level and have an intermediate level of French.

Professional with more than 10 year experience in Protocol, Event Planning and Execution and Office Administration.  In my current position as Chief of Protocol at CMI, I have developed important organization and customer oriented skills based on international standards of hospitality, etiquette and Protocol, and attention to detail, which will allow me to positively impact the effectiveness of your business.  In this position I have also developed expertise in PR skills, such as assertive communication and attention to detail, which have enabled me  to host VIP Visitors such as Florentino Pérez, Declan Ryan, United States Senators and Ambassadors of different Diplomatic missions in Central America (US and EU).

My expertise in assisting VIP and high profile American,  Latin American and European CEOS and Directors, in regard to several administrative duties, such as: manage active agendas; organize national and international travel plans; coordinate logistics for high-level meetings and strategic activities  with CEOS and Directors attendance;  perform quick, high standard oriented responses prioritizing Presidents/CEOS needs; prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day Directors/CEOS engagements; communicate directly and on behalf of Presidents/CEOS to other Corporate Executives and Board Members, as well as my ability to maintain positive and empathetic communication with them at a professional level, make me the right candidate for the position advertised.

Additionally,  my skills to work within a fast paced environment with a focus on quality and my teamwork oriented aptitudes,  represent the value that I am able to share at your organization.   

Professional with studies in:

-Protocol and Etiquette

-Public Relations

-Office Management

-Personnel Coaching Techniques

-Spanish, English, Italian Translation and Interpretation