Diego Castaneda

Strategic and data-driven leader with over a decade of experience in high-level account management, business intelligence, and market expansion. Proven track record of cultivating long-term partnerships with global technology leaders like Samsung and driving revenue through analytical precision and entrepreneurial initiative. Expert in navigating complex negotiations and delivering tailored solutions that align with organizational growth and market trends.

Professional Experience

Samsung Key Account Manager

Directly manage and expand relationships with top-tier clients, consistently achieving sales targets through strategic account planning.

Analyze market trends and competitor landscapes to identify and capture new business opportunities.

Lead cross-functional collaboration with marketing, product development, and technical support to deliver high-impact client solutions.

Develop and present complex value propositions to C-suite stakeholders, ensuring alignment with global brand standards.

Access Telecom Key Account Manager

Nurtured long-lasting client relationships and identified upselling opportunities within existing accounts to maximize revenue.

Negotiated contract terms and pricing structures to secure mutually beneficial, long-term agreements.

Monitored client satisfaction metrics and proactively implemented problem-solving strategies to resolve service delivery issues.

Business Intelligence Manager

Spearheaded the development of BI strategies to transition the organization toward data-informed decision-making.

Designed robust reporting dashboards to translate complex datasets into actionable insights for executive leadership.

Managed and motivated a specialized team to execute technical projects and improve organizational performance metrics.

EADA Business School

Master of Business Administration (MBA)

Focus: Leadership Development, Financial Analysis, and Innovation Management

Universidad Francisco Marroquin

Bachelor’s degree in Economics (Minor in Finance)

Focus: Economic Modeling, Statistical Analysis, and Investment Valuation