Ana Lucia Asencio

Sales and Administrative support with over 4 years of experience in the industry. Committed to simplifying work. Experience in documentation and delivery of leading innovations in processing for the achievement of business goals.

UNDERWRITER 
Sep 2022 - Present

IDT Guatemala NRS PAY | Guatemala, Guatemala 
· Approving applications that meet guideline specifications and advising possible amendments 
· Makes an investigation of each request to check if the business meet our expectations 
· Analyze each merchant's risk, and also provide administrative support to our sales team  
· Email assistance for our sales team, and phone calls if needed. 
· The mail goal is to approve the applications in an efficient way and as soon as possible


DATA ENTRY CLERK 
Aug 2021 - Aug 2022

IDT Guatemala NRS PAY | Guatemala, Guatemala 

· Validated data to ensure correct entry and accuracy, spotting errors and correcting mistakes as necessary 

· Maintained digital and hard copy filing systems, sorting incoming mail, labeling customer records, and reviewing files on an annual basis 

· Responsible for providing maintenance to existing customers which have the services of Credit Card processors readers and POS systems. 

Managed different types of administrative tasks, for example, adding better rates for them, negotiating and creating proposals for them, collecting and updating their legal records as well.

· Acted as back-up of my inmediate supervisor when needed 

EXECUTIVE ASSISTANT 
Aug 2018 - Aug 2021
Capgemini Business Services, S.A | Guatemala, Guatemala 

· Managed and tracked travel, meeting and conference expenses 
· Participated in weekly leadership team meetings as well as generated agendas, recorded minutes, followed up on action items 
· Performed research, responsible for quarterly planning and logistics management and created press kits and media coverage reports. 
· Produced and edited presentations, marketing reports, client proposals and correspondence


 

RAFAEL LANDIVAR UNIVERSITY 
Oct 2013 - Mar 2015 
 

CERTIFIED PHOTOGRAPHER 
 

RAFAEL LANDIVAR UNIVERSITY 
JAN 2011 - OCT 2015 

INTERNATIONAL AFFAIRS DEGREE (UNFINISHED STUDIES) 
7th semester achieved

INTERNACIONES UNIVERSITY 
Feb 2023 - Present 
 

DEGREE IN PSYCHOLOGY 
1st semester